Employ the latest techniques to expand the online visibility, grow repeat traffic, and increase conversions. Turn qualified customers into brand champions. Drive traffic and sales with Search Engine Optimization (SEO) and Pay-Per-Click Advertising (PPC). Widen the reach using Social Media.
Consolidate order information from multiple channels. Automate tasks associated with eCommerce fulfillment, order management, and shipping.
Research and respond to customer concerns. Offer satisfactory solutions to customer questions. Record customer interactions in ticket system. Retain business while providing additional products/services to customers.
Provide courteous, friendly and efficient phone service, processing
customer sale orders, telemarketing and documenting
information.